Terms & Conditions

Shipping Policy

  • We ship locally and internationally to any address in the world.
  • Weekday orders placed prior 2PM will be shipped the same day.
  • Weekday orders placed after 2PM will be processed the next business day.
  • Weekend orders will be processed the following business day.
  • Depending on the shipping provider that the buyer choose, Domestic ground shipments usually takes 1-5 business days and International shipments usually takes 2-8 business days. Shipping date estimates may appear on the shipping quotes page.
  • If a product is out of stock or a special order, then this product is sourced from a supplier or a manufacturer and this usually takes 5-12 business days to get shipped to the buyer. Some orders may take longer and are shipped complete within 12-15 business days. We notify the buyer if any product is out of stock or special order and it will take longer than 5 business days to fulfill and ship out.
  • We only ship an order once it is 100% in stock.
  • We still can ship partial orders if a buyer requested for this, at which time additional shipping charges may apply.
  • Shipping rates for many items are weight-based but very rare items may not price right due to incorrect weights/dimensions, oversized, require multiple cartons, extremely heavy, or contain hazardous materials etc. In this case, additional shipping charges may apply and buyer will receive a call or e-mail from us right away prior to shipping his order for approval. Given the option to pay the additional charges, remove items causing the extra charges or cancel the order entirely without penalty.
  • We provide the buyer with a tracking number once an order gets shipped. 
  • Shipping Carrier substitutions may be made at our discretion.
  • We assume the FULL responsibility for paying import duties and charges related to any products showing "Including Import Charges" that is purchased on tpsgaragestore.com website and shipped to certain Countries, the buyer is not responsible to pay any other fees. 
  • We do NOT assume the responsibility for import duties or charges related to any products not showing "Including Import Charges" that is purchased on tpsgaragestore.com website and shipped to any Country worldwide and the buyer is responsible for paying any import duties or charges that may apply at his destination.
  • Any refused or undelivered orders will be processed according to the terms that would apply to that Product if a return were requested. All shipping costs, including return freight charges and return-to-send fees, will be assessed against any refund. Any customs clearance charges will also be assessed and deducted from any refund.
  • In the event that a product has been discontinued, buyer will receive a call or e-mail from us right away and his order will immediately be cancelled and refunded.
  • We reserve the right to refuse to ship any product we may deem unshippable such as items like hazardous material, glass or any other very fragile parts.

Returns & Exchanges policy

  • All sales are final. All products are subject to price changes and availability.
  • You can return most new, unopened items within 30 days of delivery for a full refund or exchange. 
  • Any returns accepted must be returned within 30 days of date of purchase, be unused, and in unopened new box. 
  • We pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item) 
  • All returns are subject to inspection. Any part that, shows evidence of being used or installed contrary to manufacturer's instructions and/or due to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration.
  • In the event of an item purchased online and had Earned Boost Points, the equivalent amount of Boost Points will be deducted from the Member’s Account when the return transaction has been processed.
  • We reserve the right to charge a restocking fee or refuse any return. 
  • No Cancellations or returns on Special Order Products. "Special Order Products" is referred to any part that is NOT in-stock at TPS Garage. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Payment Methods

Currently, we accept Visa, MasterCard, Discover, American Express, PayPal, TPS Garage Gift cards and TPS Garage Loyalty Rewards (Boost Points).

You also can place your order online and Pay In Store, you can choose the "Reserve Order & Pay in Store" as a payment option to reserve your online order for 2 days, to go to one of our stores and pay for your order by Cash, Credit Card or Gift Card.

TPS Garage at the moment, does not accept CODs, debit cards, debit cards without the Visa or MasterCard logos or checks.

CODs (Cash On Delivery) payment method is only available for TPS Garage VIP members and for limited delivery locations, you have to check for this payment method over the phone or by sending an email to sales@tpsgaragestore.com 

Privacy Policy

Neither your name nor anything about you is sold or shared with any other company.

The following states TPS Garage policy regarding the privacy rights of visitors to www.tpsgaragestore.com website. We respect your right to privacy and your desire for a secure online shopping experience.

Information we collect and how it is used

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, we ask you to enter your: name, e-mail address, mailing address and phone number. All information we collect is stored in a secure database and it will not be sold, exchanged, transferred, or given to any other company for any reason other than for the purpose of delivering your order or the service requested. 

Your e-mail address is used also to inform you that we received your order and to send you information and updates pertaining to your order. In addition, to receiving occasional company news, updates, new products, special offers or promotions etc.

Note: There is a link at the bottom of each email received if at any time you would like to unsubscribe from receiving future emails or want to manage your marketing preferences.

Secure Shopping

TPS Garage uses GeoTrust Secure Socket Layer (SSL) digital certificate as a security measure to maintain the safety of your personal information when you place an order.

After a transaction, your private information (credit cards, account numbers, etc.) will not be stored in our system.

Disclose of any information to outside parties

TPS Garage doesn't sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third party partners who assist us in operating our website, providing promotional or advertising activities, so long as those parties agree to keep this information confidential.

Social Sharing Features

TPS Garage website offers social sharing features and other integrated tools such as the Facebook "Like" or "Share" buttons, Google+, twitter, etc. which let you share actions you make on our website with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with these social sharing features, please visit the privacy policies of the entities that provide these features.

Children's Online Privacy Protection

TPS garage doesn't collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 16 years old or older.

Changes and your Consent to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and by using our website, you consent to our privacy policy. This policy was last modified on 30/05/2018.

Contact

If there are any questions regarding this Terms & Conditions you may email us at sales@tpsgaragestore.com